TRAINING SOLUTIONS

Business Etiquette

Programme objectives

The objective of the Business Etiquette is to help you make certain that you leave good impressions in every situation that affects you and your business.

Participants in the Business Etiquette seminar will learn to:

  • How to make proper introductions

  • When it is important to use surnames and titles instead of first names

  • The value of expressing gratitude, and the best way to do it

  • How to dress appropriately for various occasions

  • Proper demeanor at receptions and parties

  • The protocol for shaking hands and other forms of greeting

  • The concepts and functions of a formal table setting

  • Paying for lunch or dinner when meeting with clients

  • Directing meetings with grace and style

  • Important keys for work place management

  • Appropriate interaction with co-workers