Comprehensive Supervisory skills

Learning Objectives:

  • The role and responsibilities of the manager and balancing these roles.

  • How employees are selected for roles – designing job specification, job description and preparation for the selection and recruitment process.

  • The tools and techniques necessary for managing people effectively.

  • The role of performance management and how to plan and prepare for successful performance reviews.

  • The importance of coaching your employees and how to implement an effective coaching process- the GROW model.

  • The key skills required to effectively communicate with your workgroup.

  • The importance of creating an empowered workgroup.

  • Introduction to management styles.


In this workshop, we will discuss the roles and responsibilities of the managers at any hierarchical position and how employees are selected for their job positions. We will also explain the tools and techniques necessary for managing people effectively and practically.